77j Privacy Policy
At 77j, the privacy and security of every player inthe Philippines is a top priority. This page explains what personal data we collect, how we use it, how we keep it secure, and what rights you have as a registered player. We encourage you to read this policy carefully before creating your account or continuing to use the platform. This Privacy Policy was last updated in 2025 and applies to all users accessing 77j via desktop or mobile browser in the Philippines.
Last updated: 2025 | Applies to all 77j account holders and visitors in the Philippines.
1. Information We Collect
When you register and use the 77j platform, we collect several categories of personal information to provide you with a safe, functional, and personalised gaming experience. The types of data we gather fall broadly into account information, device and browser data, payment information, and usage data — each described in detail below.
Account Information: When you create an account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choice. We may also request a government-issued identification document issued in the Philippines as part of our Know Your Customer (KYC) verification process. This information is necessary to verify your identity, confirm that you meet the minimum age requirement of 18 years, and comply with anti-money-laundering obligations applicable in the Philippines.
Device & Browser Data: We automatically collect technical information each time you access the 77j platform, including your IP address, device type, operating system, browser type and version, screen resolution, and the mobile network or internet service provider you are using. This technical data helps us optimise the platform for the devices and connections most commonly used by players in the Philippines, and assists our security team in detecting unusual or unauthorised access attempts.
Payment Information (Philippine Peso): All financial transactions on 77j are processed in Philippine Peso (PHP). When you make a deposit or request a withdrawal, we collect transaction reference numbers, the payment channel used (such as an e-wallet or local bank transfer), transaction amounts, and timestamps. We do not store your full card number or full account credentials on our servers — payment processing is handled by certified third-party payment providers operating under their own PCI-DSS security standards.
Usage & Activity Data: We record details of your interactions with the platform, including game sessions, bet histories, promotion claims, login timestamps, pages visited, and support enquiries submitted. This activity data is used to personalise your experience, improve platform performance, investigate disputes, and fulfil our regulatory reporting obligations.
2. How We Use Your Data
77j uses the personal data it collects strictly for the purposes described in this policy. We do not use your data for purposes beyond those listed here without first obtaining your consent or being required to do so by applicable law.
- Account management: To create, maintain, and secure your player account, process your registration, and handle password resets or account recovery requests.
- Transaction processing: To handle deposits and withdrawals in Philippine Peso accurately, verify payment sources, and prevent fraudulent or reversed transactions.
- Platform personalisation: To tailor game recommendations, promotional offers, and interface preferences based on your activity and stated interests.
- Security and fraud prevention: To monitor login activity, detect suspicious patterns, enforce our one-account-per-player rule, and protect both you and the platform from fraudulent conduct.
- Regulatory compliance: To meet our obligations under Philippine laws governing online gaming, anti-money laundering, and data privacy, including reporting requirements to relevant regulatory bodies.
- Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services based on historical interaction records.
- Platform improvement: To analyse aggregated, anonymised usage patterns that help us improve game performance, page load speeds, and mobile compatibility for players across the Philippines.
We process your data on the legal bases of contractual necessity (to deliver the service you signed up for), legitimate interests (to maintain security and improve the platform), legal obligation (to comply with Philippine law), and consent (for optional communications such as promotional messages, where applicable).
3. Cookies & Tracking Technologies
The 77j platform uses cookies and similar tracking technologies to ensure the website functions correctly, remember your preferences, and analyse how users interact with the platform. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other files stored on your device.
We use the following categories of cookies on the 77j platform:
- Strictly necessary cookies: These are essential for the platform to operate. They enable you to log in to your account, maintain your session securely across pages, and complete transactions. You cannot opt out of these cookies while using the platform.
- Functional cookies: These remember your preferences — such as your preferred language, display settings, and game lobby filters — so you do not have to reconfigure them on every visit.
- Analytics cookies: We use anonymised analytics data to understand which pages and features are most popular, how long users spend on the platform, and where technical issues are occurring. This information is used only to improve the platform and is never linked back to your individual identity.
- Security cookies: These help us detect and prevent fraudulent login attempts, bot activity, and other security threats by analysing session behaviour patterns.
Most modern browsers allow you to manage cookie preferences through your browser settings. You can choose to block or delete cookies at any time; however, disabling strictly necessary cookies will prevent you from logging in to your 77j account or completing transactions. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation or visit the FAQ page for platform-specific guidance.
4. Data Storage & Security
77j takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information are protected in transit.
Your account data is stored on secure servers with access restricted to authorised personnel only. We apply role-based access controls so that individual staff members can only access the data necessary for their specific job function. Regular internal audits are conducted to review access logs and identify any anomalies that may indicate a data security incident. Payment-related data is handled by third-party processors that are certified to PCI-DSS (Payment Card Industry Data Security Standard), and we do not retain full financial instrument numbers on our own systems.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. When your data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you. If you believe your account has been compromised or that your personal data has been accessed without your permission, please contact our support team immediately through the channels listed on the FAQ page.
5. Sharing Data with Third Parties
77j does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may, however, share limited data with carefully selected third-party service providers who assist us in operating the platform. All such providers are contractually bound to process your data only for the purposes we specify and in compliance with applicable data protection laws.
The categories of third parties with whom we may share your data include:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso, we share necessary transaction details with certified local payment providers. These providers operate under their own privacy and security obligations and do not receive more information than is required to complete the transaction.
- Game content providers: Game software providers may receive anonymised session data to ensure game integrity, resolve technical disputes, and generate game outcome records. These providers do not receive personally identifiable information beyond what is strictly necessary.
- Identity verification services: When we conduct KYC verification, your identity documents may be processed by a third-party verification service. These services are bound by strict confidentiality obligations and data retention limits.
- Regulatory and law enforcement authorities: We are required by Philippine law to report certain types of transactions and player activity to relevant regulatory bodies. We will also disclose personal data in response to a valid legal request, court order, or to protect the safety and rights of other users and the platform.
When any third-party provider is no longer required to support our services, we require them to securely delete or return any personal data they hold on our behalf. We do not authorise any third party to use your data for their own independent purposes.
6. Your Rights as a User
As a registered player on the 77j platform, you have a number of rights regarding the personal data we hold about you. These rights are consistent with applicable data privacy principles and, where relevant, reflect the protections provided under Philippine data privacy law. We are committed to honouring these rights in a timely and transparent manner.
- Right to access: You may request a copy of the personal data we hold about you at any time. We will provide this information in a clear and readable format within a reasonable timeframe following identity verification.
- Right to correction: If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly through your account settings, or contact support for changes that require manual review.
- Right to deletion: You may request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records. Where deletion is not immediately possible due to such obligations, we will inform you of the specific reason and the applicable retention period.
- Right to restrict processing: In certain circumstances, you may request that we limit the way we process your data — for example, while a dispute is being investigated or while you are awaiting a correction to be applied.
- Right to withdraw consent: Where we process your data on the basis of your consent (such as for optional marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.
To exercise any of these rights, please contact our support team through the details provided on the FAQ page. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to or amended by an unauthorised party. We aim to respond to all data rights requests within 30 days.
7. Protection of Minors
The 77j platform is strictly intended for adults aged 18 years and above. We do not knowingly collect or process personal data belonging to individuals under the age of 18. Our registration process includes an age declaration requirement, and we conduct identity verification checks to confirm the age of players where there is any uncertainty or as part of our standard KYC process.
If we become aware that personal data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated account. Any funds deposited by a minor will be handled in accordance with our responsible gaming obligations and applicable Philippine law. Parents and guardians are encouraged to use device-level parental controls to prevent underage individuals from accessing online gaming platforms. For more information on our approach to responsible play and player protection, please review our Responsible Gaming page.
8. Changes to This Policy
77j reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, the "last updated" date at the top of this page will be revised, and where practicable, registered players will be notified through in-platform messaging or other appropriate channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Your continued use of the 77j platform following the publication of any updated policy constitutes your acceptance of those changes. If you disagree with any revised provisions, you should discontinue use of the platform and may submit a data deletion request or account closure request through our support team. If you have any questions about a recent change to this policy, the FAQ page is a good starting point, and our support team is available to clarify any specific concern you may have.
9. How to Reach Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77j handles your personal data, we encourage you to get in touch with our support team. We take all privacy-related enquiries seriously and aim to respond promptly and thoroughly to every message we receive from players in the Philippines.
You can reach the 77j support team through the contact channels listed on our FAQ page, which includes up-to-date details on how to submit a support ticket, data access request, or formal privacy complaint. If your concern cannot be resolved through our internal process, you may also have the right to escalate your complaint to the relevant data protection authority in the Philippines. Please include your registered account email address and a clear description of your query when contacting us, so that we can verify your identity and process your request as efficiently as possible.
Ready to Play Responsibly?
Your data is protected every step of the way at 77j. Register your account today and enjoy a safe, transparent online gaming experience built for players across the Philippines — from live casino tables to slots and sports, all in Philippine Peso.